Ellis Enterprises Inc - 21923 South Burr Ridge Drive, Shorewood

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Reviews about Ellis Enterprises Inc

• Josh L
  ★ ☆ ☆ ☆ ☆
  The issues that I had were trying to move out of their apartments. I lived in a wilmington establishment on Van Buren st. The apartment was fine there was an issue with a washer at one point that took them weeks to fix with water in the washer it caused a mold out break in my apartment I had to throw away furniture and clothes that were affected. Honestly looking back I had a lot of allergies living at this place that I never had before so I’m not so sure there isn’t black mold or other allergens in the air. Since I’ve moved I’ve had no problems. for a company that lives and dies by the lease agreements as much as these people do they sure break their own agreements I found that out when they raised my rent randomly during a lease agreement. So the real issue here is moving out of this place And heres where they get you when you sign your lease agreement there’s a sheet that documents a ton of stuff that if you leave uncleaned or broken when you leave they can charge you for. Well this is where the bs comes from. First of all when I was trying to leave here my lease was up I hadn’t signed a new one and heard nothing from them about it. I tried to call and give them over 30 day’s notice I was going to see if they would work with me because my new apartment could only get me in, in the middle of the month. Of course they would not. even though I wasn’t in a lease anymore and I was giving over 30 days notice I ended up having to pay a full month even though I only lived there half of that month. Then during this conversation they informed me that I have to get their carpets cleaned at the cost of like 160 dollars or whatever it was or they would deduct it out of my security deposit. They had laid new carpet right before I moved in and I’m telling you there wasn’t a stain on this carpet I had no pets my apartment was almost just like they gave it too me i was very clean and respectful. They told me this carpet agreement was in the lease it actually wasn’t it says they can charge you for it if it was damaged only not that I had to do it as an agreement. Shouldn’t this be their job? Not to mention you can’t clean them yourselves you have to go through the company that they recommend. Talk about a scam to help that business I bet. Anyways I complied to this because I wanted my over 1100 dollar security deposit back and I didn’t want to give them a reason to try to keep it from me. Before moving out I pretty much cleaned everything I was not a dirty person so was very easy I cleaned the kitchen and the tub. Well fast forward to a month and 10 days after moving out ( how long it took to get my security deposit back they will wait till the very last minute even though I was paying for a new apartment with a new deposit and new rent all while having to pay rent at a place I wasn’t even living at and had to wait well over a month for my security deposit. The day it came in the mail I was relieved I was starting to think I wasn’t going to get it. That was until I opened it. What was supposed to be 1125 dollars or more was a measly 750. Here’s what they charged me for. 40 dollars to wipe out the cabinets. I checked the cabinets befor I left maybe one had a little dirt nothing that warrants 40 dollars. Clean oven 50 dollars. I used this oven maybe 5-8 times for like frozen pizza I did all my cooking on the stove which I cleaned before I left. There was nothing to clean. Bath and shower which I also cleaned if it wasn’t clean it’s because the water rusts and you have to clean it every week my tub was turning read. Why should I be paying for that 40 dollars. Touch up paint “prorated 25 months” I don’t even know what that means I maybe put 1 or two nails in the wall that they probably didn’t notice. 83 dollars for this for something they should do anyways There was no stains on my walls everything was as good as They gave it to me. There was some other charges but ontop of the carpet I saw near 500 dollars of my 1,125 security deposit and my apartment was spotless. Stay away from these apartments. I’d write more but ran out of character

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